- Indizine retains full copyright and ownership of all website graphic design, coding and content management system equal to the website as a whole.
- The client will retain ownership of the domain name and all images and text supplied as page content for the website.
- We will implement your requested page updates within 48 hours. Apart from ad-hoc emergency changes, we will update your content a maximum of once per week.
- Page updates means text and images placed within the editable areas of the website. This excludes changes to layout, colour scheme and core imagery however we are able to change the logo and telephone number in the header area, associate logos placed in the footer area, and business contact details on the contact us page, in addition to general page content, provided they are supplied in a suitable file format and size.
- The set-up of up to 5 email accounts excludes configuration of an external mail client such as Outlook, Thunderbird, Gmail, etc.
- No part of the website backend, admin, CMS, web files, cPanel, FTP or other parts which gain access to the website files, is accessible by anyone other than Indizine.
- The hosting provision includes: 400MB disk space, 10GB bandwidth, 2 mysql databases and up to 5 email accounts. No sub domains or add-on domains are permitted.
- You will be provided login access to the Google Analytics feature so you can monitor your website statistics. You must provide us with the Google Analytics code.
- Whilst Indizine takes every precaution to prevent hacking, this is not 100% preventable and in all cases we will restore the website and database by reinstalling a backup copy.
- Daily website monitoring is to monitor server uptime and we will physically visit your website once per week. You should alert us at any time your website is affected so we can investigate and restore or fix as soon as possible. In any event, we can only restore to the last backup we have, so we advise you physically view and check your website regularly.
- The uptime of the website is also dependent on the availability and continued renewal of your chosen domain name for which you are responsible.
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